Privacy Policy

Effective from 2024.04.22, last updated 2024.04.22

Introduction
Rx Jot is committed to protecting the privacy of our users, which include healthcare providers and associated professionals. Our services are designed to assist users in medical tasks, such as insurance documentation (including, but not limited to, clinical justification and appeal letters) and suggesting interventions for medical professionals. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal and non-personal data.
Data Collection
Personal Data: We collect personal data that you provide to us when you use Rx Jot, including but not limited to:
- Full name - Contact information (i.e. email address) - IP address and technical details about your device - Any other personal information you choose to provide while using our service
Health-Related Data: As part of our services, we may process health-related information provided by you required for documentation purposes. This information will be treated with additional security and confidentiality measures, compliant with HIPAA privacy rules. Non-Personal Data: We may collect non-personal data which includes usage data and preferences, device information, and other anonymized data that does not identify any individual.
Use of Data
We use and store the collected data to:
- Provide and improve our services, including documentation generation and queries for medical interventions. - Maintain security and integrity of our services and users' data. - Communicate with you regarding your account or services you have requested. - Comply with legal obligations and regulatory requirements.
Your data will be deleted when you cease using our service.
Data Sharing
We do not sell or rent personal data to third parties. However, we may share your data, including PHI if you provide us with PHI, with:
- HIPAA-compliant service providers who assist us in our operations (subject to confidentiality agreements). - Regulatory bodies and law enforcement when required by law or in response to legal processes. - Other third parties with your explicit consent.
Data Security
We implement robust technical and organizational measures to ensure the security of your data. However, no internet-based service can guarantee complete security, and we encourage you to take your own precautions to protect your personal information.
Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through other communication channels.
Contact Us
If you have any questions about this privacy policy or our data practices, feel free to contact us by emailing james@rxjot.com.